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  • Customers like
    • Pretty girls at all the harley shops 2
    • Location 2
    • Terry at hd service was very helpful 1
  • Customers don't like
    • Poor quality 2
    • Pricing 2
    • Sales manager attitude 2

I lost my keys&fob for the security system at work. I tried to find them but no luck, next I went online too see if I could disarm the system no good. I called H O G they said call my dealer they sent a truck out he could not disarm it . The dealer called me the next day and they could not disarm it either.I told them to take the security system off because that was my only option it cost... Read more

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I bought a 2011 Harley at Hannum, Philadelphia, two months ago and I was riding every weeks and the first day I noticed the battery was low and talked to the seller, he said you must ride as well as you can. Two months and a half I left my HD in the lot of Airport and 4 day after I pick it up and definitely the battery was dead. I called to my selling dealer they never replace the battery, ... Read more

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I purchased new 2015 CVO Ultra from the dealer in Riyadh, Saudi Arabia. after 1000miles took my bike for service and found out that HD dealer want to charge me 500 dollars. my old bike 2012 they did the services and 2015 no service??????!!!! I decided to sell my Harley bikes and buy Honda Gold wing if this is the way to treat Harley owner. to whom I should send my complain and how I get... Read more

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I would like to know why when the dealer calls me make appointment for me to bring my bike in so I could wait for it and then tell me they will call me in a couple of days or so. I think if they cant keep appointments just maybe they should get more help. I bought two bikes from this dealer and this happens every time. the radio goes blank and they turn off the automatic brighter and dimer I... Read more

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I'm planning to buy a new Ultra limited and I came to Dhahran show room in Saudi Arabia on October 14th noon time and I ask for any slaes man but there was no one to serve! I have been told from clothing section guy that all of them off days! The guy took my mobile number to let them call me but unfortunately no one call. Also I came today October 24th and the same story again repeated! What kind... Read more

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My Daughter purchase a used Harley from your dealership in Waco Texas. She traded in a motorcycle plus put down a down payment. The motorcycle has been in the shop for months, she has only gotten to ride it a few times. Finally she got feed up and wanted her money back. The dealership told her that they paid off the motorcycle, kept the motorcycle and did not give her anything back. So she... Read more

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There warranty regular and extend are worthless seam is tore on my new bike they are unwilling to take cate of it they feel that it is not there problem even though its a seam do not by extended because they will not honor a regular warranty. Add comment

Do not use Michigan City for your rental. Go anywhere else, no matter how far. From the very first phone call, I felt like they wanted the customer to satisfy them, not the other way around. In fact, I went on a search for another rental after talking to them. When I couldn't find one convenient, I went back thinking "oh i must have been exaggerating." Well, I wasn't. I rented the only bike they... Read more

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I bought a new 2013 streetglide from a dealer and have owned it for a couple of years. I kept it in a heated and cooled garage and only ride it a little it has 3,400 miles on it. Lately, i noticed that on the back fender by the bottom fender light that the paint is bubbling up and it's rusting and also the front fender is starting to bubble up. I took it to a Harley dealership and they took... Read more

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i took my 01' Fatboy in to have a new rear tire put on, took it in at shop opening as advised by the tech to insure same day service.i called at end of day one to see if it was ready,it was not ,ok that's fine it will be ready the next day for sure he assured me.The shop will call me when its ready on day2,end of day 2 I could not get anybody to talk to me,now im pissed,day 3 I try to call in... Read more

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