Harley Davidson
Reviews and Complaints
Outpost Harley Davidson in Pueblo Co
WOW.... Here is an UPDATE.
i just met with the Owner of Outpost Harley davidson to try and work out the issue. Instead he said " I burned bridges up and down the front range" and then his son "THE EROGANT ONE" said I burned bridges at places I did not even have services at. When it all came out the real reason they don't want to fix the WARRANTY items is because I DID NOT BUY THE BIKE FROM THEM. They also stated that "I DID NOT BUY MY WIFES BIKE FROM THEM" They are right, I was in Wisconsin with my wife at her brothers, he was riding and we (my wife and I) had no bike so we went and bought one.
They are mad because I did not call to see if they had one??? How would that have helped me in Wisconsin??? Then they are mad that I DID NOT buy this 2008 from them even though 1) they did not have one in stock the day I was looking because I called Mike and asked. and 2) they did NOT want to take my other bike in on trade.
SO... WHO'S fault is it that I did not buy one of these 2 from them.. Even though I bought 2 others (alot less expensive but still bought there) and have sent many people there but as they mentioned about one friend who is DEAD now " we only made $300 on him because we just financed a bike he bought somewhere else"....They have an F rating from the BBB and I was told that is because they DONT CARE ABOUT THE BBB they are a scam, and don't deal with them. WOW I know it takes money coming in to keep things going but WOW what a response...
BEWARE BUY A BIKE FROM SOMEWHERE ELSE AND THE DEALERSHIP MAY NOT WANT TO WORK ON IT.. Outpost has proved that all the way to the top a QUOTE FROM THE OWNER " I OWN THIS SHOP AND HARLEY CAN NOT TELL ME WHAT I HAVE TO WORK ON" Buyers BEWARE.. Harley has gone to dealers doing what they want... I STILL have a WARRANTIED BIKE with warranty issues that ARE NOT fixed..
END OF STORY BAD BUSINESS BAD COMPANY... this is all fact just happened at 4:32pm tonight, but guaranteed they will lie about it and say it is not true since I was alone and the FATHER AND SON were there......
American Harley try to tell my wife that 31000 bike does leak oil
Harley Davidson 2009 Dyna Street Bob pull to left
Last year I received a call from a local HD dealer. They wanted me to trade my 2007 Nightster for any other bike and they will give me credit for the msrp of it towards the new bike. Stupid me I felt for it.
I got a 2009 Street Bob. From the moment I test drove the bike I notice that It would pull to the left. Before paying for the bike I informed the sales manager that the bike would pull to the left. He assure me that it needed just minor adjustments and it would be taking care of. Its been a year, five times in the shop and two dealers later and the bike still pulls to the left. I already heard all the excuses you can imagine which it would insult anyone's intelligence.
This is a very delicate issue since it potentially can cause an accident and jeopardizes the life of the motorcyclist.
If you have same experiences of harley davidsons motorcycles drifting to the left or right purchased in the last 2 years (with the new twin cam 96 engine and new transmission) write me at munonum@***.com
I like to hear from you.
munonum@***.com
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I'm really not sure how this dealer is still in business. I have several friends that took thier new bikes in that WERE purchased there and the Suputos would not even take the warranty work.
I'm amazed... corporate pays the service techs and the dealership so why do these arogant people continue to burn bridges with thier customers?
This is the only dealership that I simply refuse to ever spend a penny of my money in. Shame on you guys! I know you had several McDonalds in Detroit...
maybe you should go back to flipping burgers!!!!! :(
Absolutely the worst service department that anywhere. I had an accident in the area and Outpost was the closest dealer.
The insurance worked with the service department and after waiting 45 days for a two hour estimate, the estimate was provided as $10,600. After speaking with Chris, the service manager, and watching them turn away folks that needed service even though there was only 5 jobs per day, folks had to wait a week. 3 oil changes, one rear tire change and a 25K check…..1/2 day for one person….Outpost was totally booked for the entire day. They wouldn’t help one guy that was traveling with his simple problem.
It was quite apparent that the service department has no ability to provide a complete estimate nor repair my bike, so I loaded my bike, after having to ask for help, and headed home. 3 days later my insurance company received an updated or real estimate and it was an additional $6000 above the Outpost estimate.
I will never stop at outpost under any circumstances. They are not professional, courteous…..well they are just not friendly and definitely not helpful…..steer clear of this shop.