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Contact Harley Davidson Customer Service

How to Reach a Person at Harley Davidson

Verified Contact Information

Toll-Free Number:

  • 1-800-258-2464
    Online Store
Call Now
Send Message

Customer Service:

  • 1-866-499-4337
    Eaglemark Savings Bank Dealers
  • 1-800-462-0406
    Harley-Davidson Cycle Insurance
  • 1-414-343-4056
  • 1-800-699-2281
  • +44 208 891 9088
    Harley-Davidson Owners Group

General Info:

  • 1-888-691-4337
    Eaglemark Savings Bank Riders

Investors/ Franchising:

  • 1-877-437-8625
  • 1-414-343-4782

Media:

  • 1-414-343-4636
    For Product And Rider Experiences Media Questions

Legal:

ipagent@harley-davidson.com
Copyright Infringement Inquiries

Media:

media@harley-davidson.com

Sales/ Reservations:

store@harley-davidson.com
customerservices@hog-europe.com
Harley-Davidson Owners Group
dataprivacy@harley-davidson.com
Privacy Inquiries

Harley Davidson Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Harley Davidson Phone Number
1 (800) 258-2464
Average Hold Time
00:01:41
Average Calls duration
4 minutes
Most Popular Harley Davidson Email Address
media@harley-davidson.com
Harley Davidson Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact?

You can get in touch with Harley Davidson Financial Services by dialing Harley finance phone number 1-888-691-4337. Harley Davidson's financial customer service focuses on extending financial support to customers with a desire to acquire motorcycles with a wide range of financing schemes and programs.

If you are an existing customer in need of help regarding your active loans or any other financial queries, this Harley-Davidson finance phone number stands as your direct connection to professional assistance, ensuring a smooth and supportive customer experience.

The corporate address of Harley-Davidson Financial Services is 222 W. Adams St., Suite 2000, Chicago, IL 60606. This is the primary hub from where the company's operational and financial activities are managed. However, any mail correspondences, including queries, requests, or applications, are handled at a separate mailing address controlled by the Rider Services division of Harley-Davidson Financial Services, Inc. All such mail should be sent to Attention: Rider Services, P.O. Box 22048, Carson City, NV 89721-2048.

To contact Harley-Davidson Financial Services using your account, visit their official website and sign in with your personal credentials by clicking 'MYHDFS.' It will get access to Harley Davidson My account.

Once you are logged in, navigate to the "Contact Us" section located at the footer of the webpage. You will find different ways to connect with their customer services, including Harley's finance phone number. Other methods include using email addresses and Harley Davidson's financial services address. After opting for the most convenient approach, thoroughly provide the necessary information related to your query and get help from the MYHDFS customer service representative.

PissedConsumer Club

Contact Information

Harley Davidson Website:

Harley Davidson Help Center:

Corporate Office Address:

Harley-Davidson Motor Company, Inc.
3700 W. Juneau Avenue
Milwaukee, Wisconsin 53208
United States

Other Info (opening hours):

Online Store Hours:

Monday - Friday: 8:00am - 7:00pm

Saturday: 8:30am – 5:00pm (CST)


Mailing Address:

National H.O.G. Office

P.O. Box 453

Milwaukee, WI 53201

More contact details

How Customers Rate Harley Davidson Support?

4.7 / 5
Good

Based on 496 calls to Harley Davidson customer support through PissedConsumer.com and 3 survey responses.

Total Calls
496
Avg Call Duration
03:44
Issues Resolved
10%

Why Customers Call Harley Davidson?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Product/ Service 20%
  • Request for Information 18%
  • Payments and Charges 8%
  • Staff 7%
  • Shipping and Delivery 4%
  • Return/ Replace 3%
  • Account 3%
  • Employment 2%
  • Refund <1%
  • Cards <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

33%
  • "Recall"
  • "Reporting harassment from Deshawn Jude"
  • "Financial"

Product/ Service

20%
  • "repair timep"
  • "Problem with your email"
  • "Have a complain about my 2023 fatboy"

Request for Information

18%
  • "Place an order"
  • "I have an idea that will help boost Harley-Davidson sales. I'm an elderly person that's disabled and I love riding bikes and I can't hold up a regular bike or anything and but I got a couple good ideas that I think maybe might boost Harley-Davidson."
  • "Checking on an order"

Payments and Charges

8%
  • "Pay bill"
  • "Can't make payments"
  • "I bought a new motorcycle from Harley Davidson. I prepaid the maintenance for the first 3 years at the dealership. That service has been delayed and poor."

Staff

7%
  • "Poor service"
  • "Bad service at ***, Harley"
  • "Phone service center"

Shipping and Delivery

4%
  • "delay for servicing my byke"
  • "Because I never received my gift card"
  • "To get the factory security pin"

Return/ Replace

3%
  • "My motor tore up and they're trying to decide whether they're going to replace it fix it or do nothing at all in the last option ain't no *** option to me I'm a combat veteran done two tours in [GEOGRAPHIC_DATA] there ain't nothing more American than m"
  • "Replace owners manual"
  • "Return"

Account

3%
  • "Forgot account # want to make payment."
  • "Need my account number"
  • "Balance"

Employment

2%
  • "Get pay off"
  • "1099c"
  • "Pay off loan"

Refund

<1%
  • "VIP refund from *** Harley Davidson"
  • "Refund never received"
  • "Wanting my money back from a dealership"

Cards

<1%
  • "Closed harley dealer and have a gift card"
  • "Can you pay your Harley visa credit card with your rewards from Harley"
  • "Credit Card"

Claims & Legal Issues

<1%
  • "Claim"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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