In December 2012 I bought a brand new CVO Breakout form ROCKET Harley Davidson in Madison , AL.
Before riding the bike I asked them to put a SE race tuner and Vance and Hines Big Radius exhausts on it.
At the time I was working in the Middle East and I had not even seen the bike when it was shipped out to me.
It arrived at the local Harley Davidson dealer (with engine oil in the oil tank and fuel in the gas tank).
Upon arrival I noticed that the exhausts were a deep blue colour. A bit strange for a new bike with only 8 miles on it!
I got it registered and got on the bike to ride it home for the first time. 4 miles down the road the engine stalled on me and I had to get a recovery truck to take it back to the dealer.
When the engine was taken apart they discovered that it was so badly damaged (overheated) that even the engine block was unusable.
Since the bike was exported from the US the warranty was void and ROCKET Harley Davidson refuses to have done anything wrong. They will not even talk to my local Harley Dealer to hear about their findings.
Here I am with a 32.000 USD bike that I have only let authorised dealers touch and now I have to buy a new engine myself.
I am very disappointed in Harley Davidson, Milwaukee and evenly as much with ROCKET Harley Davidson, Madison, AL who will happily charge you an arm and a leg for breaking your new bike without taking any responsibility what so ever!!
I guess you can put me right at the top of PISSED OFF CONSUMERS.
Product or Service Mentioned: Harley Davidson Warranty.
Monetary Loss: $6.