My wife tried to return a Harley wallet she had purchased two days earlier. Item was in original bag, tags and accompanied with the receipt. Four Rivers Harley Davidson refused to credit her card back? They claim to only give gift cards or exchanges??? That's a bad way to conduct business! Shame on Four Rivers Harley Davidson!
Perhaps Four Rivers Harley Davidson should have a big sign stating this? Or even train their employees to tell customers this prior to checking out. But of course that won't happen they want the sale more than a satisfied customer!
I have never had this happen in all the years and tens of thousands of dollars spent with Harley Davidson.
Four Rivers Harley Davidson in Paducah KY will never see another dollar from us!
Product or Service Mentioned: Harley Davidson Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $45.
Preferred solution: Full refund.
I didn't like: Hd customer service not helping me, Bad refund policy.