Harley Davidson Motorcycle Repair Reviews

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We have had numerous issues with the service department at the local Harley Dealership and their rude and unprofessional manner.Not only are they some of the most unprofessional Service Group I have dealt with but I have had to bring my bike in repeatedly for the same issue over and over without resolution. Yesterday was the 3rd time I had to drop off my bike for wiring issues with NEW radio and NEW speakers they said I needed and the $750 air...
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I liked
  • Bike
I didn't like
  • Being told how many times i was there
#930678
I have my bike at riders Harley Davidson in trussville in the service department and it's going on a month and they have yet to start on my bike or give me any info they say there going to call me back with an update and can never get a call back this is my first Harley and my last I have owned the bike now for three months and one month being in the shop making my second payment and no bike to ride it's very unprofessional if I could return the...
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DON'T BOTHER with the service department, Harrison's Motorcycle in Brighton is MUCH better, and CHEAPER. After spending $50K on a couple scoots, parts and service over the past couple years, you would think I would be valued here. NOPE. Paid dearly to have a stage one kit installed. The ham fisted mechanic who put my breather on, apparently had TWO bowls of wheaties that morning. Two of the 3 bolts snapped, and the third was so horribly stripped...
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1.4
I didn't like
  • Poor customer service
#910233
Last year 81816 i was leaving my house with my 2015 roadglide, stopped at end of drive way looked to the right the bike just jumped,like my clutch was not in...bike fell burnt my right leg hurt ribs,didn't go to a dr.Got bike back up parked it went straight to harley..told me my vin wasn't on list??.sad ,10 days later get letter from harley recall so i call harley biggs dealer tell not to ride!... Finish recall they estmate damage @2500 so i...
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