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I bought a new 2002 Soft Tail Duece. It has been my baby ever since and only serviced at HD Dealerships.

So I needed tires and an oil change before Sturgis this year. I called Rocky Mountain HD in Littleton CO. They said the bike was too old and they would not work on it!!! What?

How does a HD Dealer not work on a Harley? I contacted Mile High Harley in Parker CO and they did the service no problem and did a great job! I want to say Thanks to Mile High for doing a great job and welcoming my patronage.

Rocky Mountain not so much. I will not buy a bike from them and I am shocked that HD allows a dealer to act like this.

Review about: Harley Davidson Motorcycle Part Replacement.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Nice looking bike, Fact i could get one.

I didn't like: No email contact.

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Anonymous
#1394176

The solution was going to a better dealer.

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