Harley Davidson

I took the motorcycle class and had a very horrible experience with one of the coaches. I feel like I was racially profiled.

I was unsuccessful at passing the test upon first attempt due to the pressure of the coaching. I was able to retake the course but still felt unpleasant because that coach was still around. During the time I was in the class, I was interested in buying a bike. I thought this would be an easy process but it definitely wasnt.

Dustin was my salesperson and I told him what kind of bike I wanted. He tells me he just received one, he took me out back showed me the bike. I was worried about the rust and a few things but he assured me they would make it sale-read just like new. So I felt confident in my purchase, trusting him.

The purchase process took hours, after all was done Dustin pushed my bike to the front, never started it, so that was the first red flag for me. After the transaction was completed, he informed me that they had to keep it so they can do an inspection on it. I was okay with that, coming from the car industry, I understand. I had to keep asking Dustin for updates; not once did he reach out.

Later I found out they had to order mirrors because it would not pass inspection. I was so confused because I found out from the parts department that my bike was discontinued later on at the parts department when I did my tour. I was in disbelief because I would think this would be something he would have told me instead of just wanting to make a sale. I thought the customers were in good hands, especially those that were in the class trying to make their very first purchase.

It took them almost two weeks to get me the bike. They dropped it off on a Tuesday. I took it around my apartment complex and immediately realized there was something wrong with the clutch. It was as though it was dragging and not switching gears like the ones that were in the class.

Practicing the friction going back and forth like I was told, and even still, I could hear the whining sound of the clutch. Once I realized what was going on, I reached out to Dustin instantly and told him I felt like the bike was unsafe due to the issues around the brakes and brake line, and also the clutch being dragged and not working properly. I asked him how long do I have to return the bike, he never answered that question, but he asked me what was going on with it. So I explained again.

He told me he would reach out to his service manager and get back to me, but he never called back.

So I ended up reaching out to him to let him know my concerns again while also letting him know that the RPMs werent working correctly on the bike as well. So he tells me it might just be a fuse. Just bring it in and *** get the parts people to look at it. So that very day I went in, brought in the bike, Dustin just kind of brushed me off as though he didnt want to deal with it and said got to the parts area and that they would take care of my issue.

He checks me in and explains they had to keep the bike to be able to diagnose it, so they had to keep the bike again. Today I received a call and I was told that I burned the clutch disc and that I would have to pay $800 to get it repaired. So I explained to the service personnel that I had no clue about a clutch being dismounted or destroyed. I did talk to Dustin about the bike having problems, so he said he will call me bacto-after speaking to Dustin.

He calls me back and explained that Dustin and the sales manager said that the bike was working properly when it left the facility, so I would have to pay for the bike's fixing. This is very frustrating because I had nothing to do with the clutch being dismounted or disk being broken.

Im just trying to see what are my options because I hadnt even had the bike for a good three weeks and now theyre telling me I have to pay $800 for a bike that was unsafe to ride to begin with. If you could please reach out to me and let me know what are my options because this is all very frustrating and i cant believe this is happening like this.

My 2007 Fatboy left me alongside the road on I-95 in Viera, FL. I tried to contact HOG road side assistance, without success!

When you contact HOG road side assistance, the person that answers the phone is not in the USA!!! The connection is poor to say the least. After two hours of her trying to get a towing company to come out and get me, her suggestion was for me to get a local towing company and I did. I didn't know at the time that I was talking with someone from a different country and I could not understand what she was saying due to the very poor phone connection.

By the way, they do not keep records of their calls with you. When I was off the road and safe, I contacted HOG road side assistance and they told me the information I needed to send, including where to send it, and I did everything that I was asked to do without success. The state HOG road side assistance customer service representative could not find my phone call when I was stranded on I-95 in very unsafe conditions. The only call they had was the one where I requested the information that had to be supplied to receive my reimbursement dollars that I paid out of my pocket.

The people in the states were unable to find the original phone call to the overseas representative and it was denied!!! My wife and I are lifetime members and do not have to renew our HOG membership but I will not be a supporter, encouraging other riders to join!!

If you are reading this, it will be combined with all the other bad reviews and nothing gets done. Please do not renew your HOG membership in protest as that will send a strong message to the CEO of Harley who never responded to my emails and phone calls.

Just saying you need to fire your CEO hire a real American biker that believes in the Harley Davidson legacy and has the business background to make Harley real again! Be proud of your American company and of your roots let your consumers know you mean business!, Make sure production is American strong, All the other people on the board better get it together or there will be no Harley Davidson proof is you have dealers sitting on 23 models sales are lacking!

Why would any company cater to the minorities and believe me they are the minority! With that said there is nothing wrong with employing any person and treat them with the same respect you treat all employees we don't need any special rules or treatment of individuals!

What are you thinking??? You have gone and totally destroyed the HD Brand!!!

For over a hundred years this brand has stood for Americanism at it's heart, along with "tough" people who ride and want a name for themselves by riding a Harley.

You have totally destroyed it all, completely destroyed any hope of any of us ever wanting anything to do with your HD brand, from now on. I have owned HD bikes my entire life, beginning with a 1948 Panhead, 1967 Shovelhead, 2017 Softail deluxe. I want NOTHING more to do with HD, because of what you have done to a great American Company. Like the other liberal idiots, you have totally destroyed a Historical American Name and Brand with your idiotic WOKE AGENDA!!!

WOKE AGENDAS have NO PLACE HERE IN HD!!!

YOU SHOULD BE ASHAMED OF YOURSELVES FOR THIS!!! ALL I WANT TO DO IS TO SELL EVERYTHING HD I HAVE AND ADVISE OTHERS TO GET RID OF THEIRS AND FOR ALL OF US CLUBBERS AND FAMILIES OF HD TO TURN THEIR BACKS ON YOU, JUST AS YOU HAVE DONE TO US. YOU SOLD US OUT!!! BY PLACING YOUR SICK AGENDA ON TO OUR PRECIOUS LIFE LONG BRAND!!!

YOU HAVE DONE A TERRIBLE THING!!!

YOU WILL LOSE SO MUCH BY DOING THIS IDIOTIC THING.

HARLEY RIDERS ARE TO STAND OUT!!! NOT BE PART OF THE MAINSTREAM CRAP AND PROPAGANDA OF WOKEISM!!!

THIS IS DISGUSTING!!! YOU HAVE BETRAYED US ALL!!!

SHAME ON YOU!!!

NOW YOU WILL REAP THE ECONOMIC WOES OF YOUR STUPID ACTIONS.

SIGNED

A ONCE PROUD HARLEY OWNER FOR MANY YEARS.

YOU HAVE DESTROYED A PART OF AMERICA, JUST LIKE ALL THE OTHER LIBERAL IDIOTS.

YOU SHOULD BE ASHAMED.

PANHEAD LEE

RANCHO CUCAMONGA CA

Dear Harley Davidson representative,

I am writing to express my very negative purchasing experience at the Harley Davidson branch in Israel. Two months ago, after many years of waiting, I finally realized my dream of buying a HD at 59 years of age. I purchased the HD 48 model, second hand, with 4,350 mi.

During the sales process, I was promised several things, including a helmet, a backpack, a thorough polishing of the motorcycle - to make it ready, shiny, and like new - and several other promises. I paid for the motorcycle a month ago, and I'm still waiting for them to deliver it as promised, but nothing has happened.

When I contact the agency, they pass me from one person to another, writing down all the promises made by the salesperson (who was later fired). I double-check all their statements.

Additionally, I received a loan of 12K USD from the agency, to be repaid in 48 easy, interest-free installments of 250.63 USD per month. This means that the loan does not have fixed installments and I will be paying 1230.24 USD more than what was agreed upon in the initial loan of 12K.

I've been paying for all the insurance required by law in Israel for more than three weeks (which is not cheap). They've repeatedly told me the motorcycle is ready which it is not. This means I'm going to lose a month of insurance without having the motorcycle.

Throughout this entire period, I've tried to maintain respect and understanding, but the poor professionalism of the agency's sales representative in Israel is becoming unbearable.

I hope to receive a swift response and suitable compensation for all the inconvenience this has caused, along with my lost time and money.

Yours sincerely,

Gabriel Saal