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I purchased a brand new softail slim (seriously had 7 miles on it) and immediately went into getting mods done. My plan was to just do everything myself but when it came time to do the handlebars I did a little bit of research and with my work schedule, two kids in...
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Anonymous
Anonymous

That actually doesn't sound too bad. Read on this website more and you will feel lucky

4.6
I liked
  • All of the reps are super nice
  • Fact that its harley and the bikes are awesome
#1349836
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Featured
Harley Davidson - Why not a call back???
I bought a 2006 Dyna Low-Rider in 2005 and I also purchased the 2006 service manual for this bike. In the first year I drove it, I put 10,000 miles on it. I became ill and was unable to drive this bike for the next 10 years. In that time, my son-on-law drove it few...
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Anonymous
Anonymous

I would have went through that with a fine tooth comb after sitting years. You probably didn't change oil, brake fluid or tires either

1.0
#1356446
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Where to begin. We finally sold this mistake of a lifetime. Buyer financed through a reputable Credit Union. Three check were sent in same envelope and received and signed by “Rich”. Only ONE of those checks were recorded. After many many calls to them I was told...
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Anonymous
Anonymous

Technically this review is about HDFS (Harley Davidson Financial Services) and their poor customer service. No one, NOONE can figure out where the other two payments that were...

Anonymous
Anonymous

All of this and your efforts do not extend beyond "calling" or "e-mail". Why not just go spit into the wind as expect action based upon this. This situation is way beyond call...

I didn't like
  • Poor customer service
  • No email contact
#1440646
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I have had many problems with my motorcycle, they have changed several pieces of warranty in less than 6 months of life. now I complain to Harley because the wheel broke in a pothole at a speed of 25 mph and I do not think the material should suffer such damage, the...
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Anonymous
Jr

Take better care of your Harley and you won't have as many problems

Anonymous
Brahma

Unless you have insurance or warranty for the wheels your gonna suck it up. Watch out for potholes. It drives me crazy to see rich folk treating Harley Davidson's like a plow ...

#1409216
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Featured
Harley Davidson - Waitng in limbo for painted parts
Had a minor accident on 28 June of this year. I had to wait almost 3 weeks before the dealer got around to conducting a damage assessment. After they finally conducted the damage assessment the dealer told me that it may take up to 10 weeks before painted parts (fender...
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Anonymous
Anonymous

The companies proposed solution is for you to wait

Anonymous
Robert B

Sadly I am experiencing the same thing, no feed back or updates from dealer (Shoreline HD, Long Branch, NJ). The customer service is just terrible. I have a 2018 CVO Ltd., I'v...

3.6
I didn't like
  • Poor customer service
#1338728
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so last year I traded in 2 bikes for 1.Dealt with Garett and transaction was smooth and fine.Well tried not to long ago to trade in again and was looking at several bikes and he said he doesn't have time to discuss multiple bikes with me,that heed feeds his family with...
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Anonymous
Anonymous

Maybe he doesn't like dealing with you.

#1379667
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Harley Davidson warranty

I have just bought a 2nd hand sportster and Harley put a 12 month warranty on it as a part if their after sales My exhaust manifold is bliwing and ive took it back to the dealership but they said they cant get the nut off to replace the gasket because of rust etc and if it snaps they wont pay to get it done How do i get round this
3.5
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Warranty
Middridge, England
#1427873
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Harley Davidson - Part not available!

Just bought 2019 tri glide.want to put 14 inch bars on bike. I find out that the brake line is not available till January when the new catalog comes out. Unbelievable!!!!!!!!
3.0
Details
Delivery Service
#1393803
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My wife tried to return a Harley wallet she had purchased two days earlier. Item was in original bag, tags and accompanied with the receipt. Four Rivers Harley Davidson refused to credit her card back? They claim to only give gift cards or exchanges??? That's a bad way...
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Anonymous
Anonymous

I hate store policy like that. They get your money and won't return it no matter what.

1.0
I didn't like
  • Hd customer service not helping me
  • Bad refund policy
#1375547
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Resolved
I was mistakenly sold a new extended warranty because they told me my extended warranty was going to expire soon. Come to find out that my existing warranty is good until 2019. We start the process of obtaining a refund on the newer not necessary extended warranty in...
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4.7
#1327311
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